For example, “…” would be replaced with “C:\Program Files\Ford Motor Company\IDS” for the default installation directory. In the following table replace the “…” in the file name with the directory where IDS was installed. In general, the 3rd party firewall should be fully initialized once the associated icon appears in the taskbar.įord IDS Applications Requiring Firewall Exceptions The 3rd party firewall must be allowed to fully initialize under the noted conditions prior to starting IDS. IDS may also fail to function properly if the application is started immediately after powering up or restarting the computer on which a 3rd party firewall is installed. See the section “IDS Applications Requiring Firewall Exceptions” for a list of the noted applications. If a new IDS version is installed, typically, the 3rd party firewall packages will prompt the user to re-allow the necessary exceptions.
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Some 3rd party firewall software will make 10+ requests. The number of requests will vary depending on the specific 3rd party firewall installed. The noted exception should be allowed after careful examination to verify the request is being made by an IDS component. The use of a 3rd party firewall requires the user to allow the necessary firewall exceptions required by IDS.Īfter installation of a 3rd party firewall any attempt to run an IDS component should cause the display of a notice (initiated by the 3rd party firewall) that the IDS component is requesting firewall access. The firewall exceptions needed by IDS are set automatically, by IDS, for the standard Windows Firewall however, this is not possible for 3rd party firewalls. References will use the term “firewall” in place of the more accurate “software firewall.”įailure of an IDS component to function properly may be attributable to the use of a 3rd party firewall. IDS Can Neither Be Installed nor UninstalledĪll firewall information in this document relates to software firewalls. IDS Cannot Connect to the VMM or the VMM Cannot Be UpdatedĬomputer Crashes when Powered Up after having Used IDS IDS Cannot Connect to the VCM or the VCM Cannot Be Updated